Privacy Policy
1. Who we are
Pūrākei is a design-led business based in Aotearoa New Zealand, creating indigenous story-based wall tiles and StoryWalls using conscionable and sustainable materials, including acoustic substrates such as Autex Cube. While we reference Autex Cube products in our storytelling and product offering, we do not own or control Autex Industries Ltd or their independent privacy policies.
2. What Information We Collect
We may collect the following types of information:
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Personal Information: e.g., your name, email address, phone number, company name (if applicable), and delivery address when you:
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Submit a contact or enquiry form
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Request a quote or sample
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Sign up for our newsletter
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Place an order or request a custom project
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Technical Information: e.g., browser type, IP address, device type, and browsing behaviour through cookies and analytics tools.
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Payment Information: If you purchase from us directly, your payment may be processed through third-party services (e.g., Stripe). We do not store your credit card details.
3. How We Use Your Information
We use your information to:
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Respond to enquiries or quote requests
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Fulfil sample or product orders
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Improve our website and user experience
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Send marketing communications (only if you opt-in)
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Maintain business records and comply with legal obligations
4. Sharing Your Information
We will never sell your information. We may share it with trusted third parties only when necessary, such as:
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Service providers (e.g., payment processors, freight providers, website hosting)
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Autex Cube suppliers or partners if specific technical or supply queries require direct response
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Legal authorities if required to comply with New Zealand law or enforce our rights
We will ensure any third parties we engage with uphold appropriate privacy and security standards.
5. Your Rights
Under the Privacy Act 2020, you have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or outdated information
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Withdraw your consent to marketing communications at any time
To make a request, please email us at ceo@purakei.co.nz or use the contact form on our website.
6. Cookies and Analytics
We may use cookies and similar technologies to:
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Track website usage and performance
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Personalise your browsing experience
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Understand how visitors interact with our content
You can control or disable cookies through your browser settings. However, some site functionality may be limited as a result.
7. Third-Party Links and Materials
Our website may contain links to third-party websites (e.g., suppliers, design partners, articles). We are not responsible for the privacy practices of these external sites. Please refer to their own policies for more information.
8. Autex Cube Product Notice
We proudly use Autex Cube acoustic panels in our product offerings. While we ensure our products comply with safety and sustainability standards, we encourage you to visit www.autexglobal.com (under Technical documents. to view their detailed specifications, environmental certifications, and privacy policies.
Pūrākei does not collect personal data on behalf of Autex Industries Ltd, nor do we share any of your data with them without permission or legal basis.
9. Data Storage and Security
We take appropriate steps to protect your information from loss, misuse, unauthorised access or disclosure. Your data is stored securely on password-protected systems and reputable cloud platforms.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in law or business practice. The latest version will always be available on our website. Continued use of our website after updates indicates your acceptance of the revised terms.
11. Disclaimer
The explanations and information provided on this page are general and high-level. This Privacy Policy is provided for guidance only and does not constitute legal advice. We recommend consulting a qualified legal professional to review your obligations if you are collecting, storing, or processing sensitive information at scale or across international borders.
12. Contact Us
If you have questions about this policy or your data, please contact us at:
Email: ceo@purakei.co.nz or contact us using our online form.